Return Policy

maibeauty would like you to be completely satisfied with your purchase. Your satisfaction is our highest priority.

Because of the nature of this product, all sales are final and we do not process refunds. However, we can process exchanges for damaged or defective goods only. These exchanges must be made within 30 days of your receipt of the product.

If you feel you have received a faulty or defective product, please email us at mxm@themaibrand.com for further instructions.

Only products purchased on www.themaibrand.com may be returned for an exchange. We cannot accept items purchased from another retail store location for an exchange or refund.